This will allow you to test your camera, microphone, speakers and internet connection and determine if they are suitable for online video consultations. Important: Video Call is only compatible with Google Chrome, Apple Safari or Mozilla Firefox browsers so please complete your precall test using one of these browsers. The precall test can be accessed from the following link: Option 2 There are two ways you can conduct a precall test. Select the hospital or health service that will be delivering your appointment from the above section ( Start your Video Call appointment and participating sites), select Run a precall test and follow the instructions. Follow the advice given to correct the issues.If the issues remain go to for assistance or view the troubleshooting guide (external site).

If you continue to have issues, please contact the support number provided on your appointment advice (letter, email, text message) or the Statewide Telehealth Service Desk on 1800 794 748.Īt the time of your booked appointment please select your hospital or health service to connect (refer to your appointment letter).You may then be asked to select your clinic specialty. Armadale Health Service (external site).King Edward Memorial Hospital (external site).NMHS Mental Health Service (external site).Perth Children's Hospital (external site).

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